Thank you for shopping with Grandeur Herbary. We hand-pack every order with intention and care. Please review the shipping details below to understand how and when your items will arrive.

 

 

 

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Processing Time

 

• All orders are processed within 2–5 business days.

• Orders are not processed on weekends or holidays.

• You’ll receive a confirmation email with tracking once your order has shipped.

 

 

Please note: Handmade items (like crystal bracelets or candles) may require additional processing time depending on order volume.

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📍 Shipping Locations

 

 

We currently ship to addresses within the United States.

For international shipping inquiries, please email us at support@grandeurherbary.shop.

 

 

 

📦 Shipping Rates

 

 

• Standard shipping: $10.00 flat rate

• FREE shipping on all orders over $50

• Expedited shipping available upon request (additional fees apply)

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Delivery times may vary based on location, carrier delays, or holidays.

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💌 Lost or Delayed Packages

 

 

We are not responsible for lost, stolen, or delayed packages once they are in the hands of the carrier. If your package is missing, please contact the carrier first with your tracking number. Then notify us at support@grandeurherbary.com for further assistance.

 

 

 

📦 Damaged or Incorrect Orders

 

 

If your item arrives damaged or incorrect, please contact us within 5 days of delivery with:

 

• Your order number

• Photos of the product and packaging

• A description of the issue

 

 

We’ll do our best to resolve it quickly — either through a replacement or store credit.

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